Support
Thmenu Staff app support
Thmenu Staff puts waiter calls, bill requests, new orders and orders ready to serve on your watch, so floor staff see them without taking out a phone. Depending on your role, you can confirm a new order or mark a ready order as served from the watch.
Platforms: Apple Watch and Wear OS.
Signing in
- Tap Pair with phone: the watch shows a code. On your phone, sign in to Thmenu with the account your staff profile is linked to, open admin.thmenu.com/watch and enter the code — the watch signs in.
- Apple Watch can also sign in with the staff PIN your manager gave you and your restaurant ID — ask your manager for both.
Common questions
- My PIN is not accepted
- Staff PINs are set in the restaurant's panel. Ask your manager to check your PIN and that your staff profile is active.
- I am not getting calls on the watch
- Check that notifications are allowed for Thmenu Staff and that the watch is connected to the internet or to its phone.
Still need help?
Write to us and include the app name, your device and what you were trying to do. contact@synaltix.io