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Table ordering from the guest's phone

With table ordering, guests scan the code on their table, choose from the menu and send the order themselves. The order arrives on the kitchen display with the table number already on it, and the guest follows its status on the same page — scan, browse, order, kitchen.

In a café, guests can order from their seat rather than at the counter; in a restaurant, the order goes from the table to the kitchen with the table number on it.

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Scan → Browse → Order → Kitchen

  1. Scan

    The table's own code opens the menu and tells it which table is ordering.

  2. Browse

    Guests read the menu in their language, choose options and add notes.

  3. Order

    The order is sent to the restaurant. A second phone that scans the same table joins the same table session.

  4. Kitchen

    Staff see it on the kitchen display and move it through confirmed, preparing, ready and served — the guest sees each step.

Built for a real service

  1. 01

    Kitchen display

    A PIN-protected kitchen screen shows incoming orders by status; stations can split the work.

  2. 02

    Staff accept every order

    Every new order arrives as waiting, and a staff member accepts it on the kitchen screen before it is prepared.

  3. 03

    Waiter call and bill request

    Guests can call a waiter or ask for the bill from the menu; staff see each call live in the panel.

  4. 04

    Orders entered by staff

    Staff can also enter an order for a table themselves, so phone and paper orders end up in the same place.

  5. 05

    Receipt and kitchen printers

    Kitchen tickets and receipts can be printed on ESC/POS printers connected over USB, serial or Bluetooth from Chrome or Edge.

The Thmenu orders screen for staff: filters for pending, confirmed, preparing, ready and served, a source filter including AI Agent, and three table orders with their status
The staff orders screen, filtered to active orders (sample restaurant).

Good to know

Closed means closed
Holiday mode stops new orders. An optional Wi-Fi mode flags orders placed from outside the venue's network on the kitchen screen; staff still accept or reject them.
Paying is a separate step
Guests can order now and pay at the end — at the table online where available, or the usual way.

Questions and answers

Do guests need an app to order?
No. They scan the table's code and order in the phone's browser; the order reaches the kitchen screen with the table number on it.
Can several guests at one table order from their own phones?
Yes. A second phone that scans the same table joins the same table session and can send its own orders.
Does an order go to the kitchen without staff seeing it?
No. Every new order arrives as waiting, and a staff member accepts it on the kitchen screen before it is prepared.

Related

Table ordering

Set up your restaurant on Thmenu

Create your menuSee all features